(305) 323-7553Request A Quote

Privacy Policy

At Ethimex Ltd, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal data across our global operations, including our activities in the United States. We are committed to maintaining the highest standards of data protection, in compliance with the General Data Protection Regulation (GDPR) and applicable U.S. privacy laws such as the California Consumer Privacy Act (CCPA/CPRA).

If you have any questions or requests regarding your personal data, please contact us:

1. When and How We Collect Your Data

  • Contact us by email, phone, post, or social media.
  • Visit our website, including through cookies (see section 10).
  • Submit an enquiry, request a quote, or sign up for marketing communications.

2. Legal Basis for Processing

  • Legitimate Interest – to respond to enquiries and manage business relationships.
  • Contractual Obligation – to provide products/services you request.
  • Consent – where applicable, for marketing or data transfer.
  • Legal Compliance – as required by local, regional, and international law.

3. Marketing Communications

We may send you relevant marketing communications about our products or services in line with your stated preferences. You may opt out at any time by:

  • Clicking the “unsubscribe” link in any email
  • Emailing info@ethimex.com with your request

4. Data Sharing with Third Parties

We may share your data with trusted third parties (e.g., logistics, IT providers), under strict contractual obligations. All third parties are required to handle your data in compliance with GDPR and relevant U.S. data privacy laws.

5. Data Retention

  • Enquiry-related data: retained for 90 days unless it leads to a contract.
  • Marketing data: retained until you opt out, after which we keep minimal records to suppress future contact.

6. Your Rights

Under GDPR and U.S. laws (e.g., CCPA/CPRA), you have the right to:

  • Access your personal data
  • Correct or complete inaccurate or missing data
  • Delete your data (“Right to be Forgotten”)
  • Restrict processing in certain situations
  • Data Portability (receive and reuse your data)
  • Object to processing, especially for direct marketing
  • Withdraw Consent at any time

California residents: You also have the right to:

  • Request disclosure of personal data categories collected
  • Request deletion of personal data
  • Opt out of the sale or sharing of personal data
  • Limit use of sensitive personal data

To exercise any of these rights, email info@ethimex.com or write to us at the address above. We aim to respond within 30 days.

7. International Data Transfers

As a global organization, your data may be transferred to or processed in countries outside your own jurisdiction. Ethimex ensures all data transfers are protected by:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions under GDPR
  • Data processing agreements with third parties

8. Cookies & Website Tracking

We use minimal cookies to enhance site functionality. We do not currently use cookies to track users or for marketing purposes.

To manage or disable cookies, refer to your browser settings or visit:
👉 allaboutcookies.org

9. Third-Party Links

Our website may include links to third-party websites. This Privacy Policy does not apply to those sites. We recommend reviewing their privacy statements before providing any data.

10. Children’s Privacy

We do not knowingly collect or store data from individuals under the age of 16.

11. Your U.S. Privacy Contact

We treat U.S. personal data in accordance with GDPR. U.S. residents may direct privacy-related inquiries to our UK-based data protection team at info@ethimex.com.

If you’re located in California or another U.S. state with data protection laws, you may also file a complaint with your state’s Attorney General.

12. Updates to This Policy

We regularly review this Privacy Policy and update it as necessary to remain compliant with global privacy regulations.